Privacy Policy

At DJB Cleaning Supplies Ltd. we are committed to protecting your privacy. We will only use the information that we collect about you lawfully (in accordance with the Data Protection Act 2018 and General Data Protection Regulation 2018). We collect information about you for 2 reasons: firstly, to process your order and secondly, to provide you with the best possible service.

By accessing this website, providing us with your details or registering you agree to our terms and conditions. Please note, we take your privacy very seriously and only share information with third parties for the purpose of credit checking, processing financial transactions, fraud prevention or order processing, or where an investigating authority has requested information for a criminal investigation.

Where your data is shared with a third party, including PayPal, you will be subject to their privacy policy, including their policy on international transfer of data.

We will give you the chance to refuse any marketing email/communication from us and will not share your details with any third parties for marketing purposes

The typical type of information we will collect about you includes:

  • Your name
  • Address
  • Phone number
  • Email address
  • Your purchase history and transactions

We will never collect sensitive information about you without your explicit consent. The information we hold will be accurate and up to date by using the most recent information you have provided us. You can check the information that we hold about you by emailing us. If you find any inaccuracies we will delete or correct it promptly

The personal information which we hold will be held securely in accordance with our internal data security policy and the law. If any of this information changes, you must ensure that you amend the details in order for us to provide you with the best possible service

We may also record which Products you are interested in and which Products you purchase as well as customer traffic patterns and site use. This information will be kept securely in accordance with our data security policy and may be used to: a) process your order b) provide you with an up to date, efficient and reliable service c) help to prevent fraud i.e. we check card details with our merchant card checking facility and reserve the right to refuse orders on that basis d) open and run your account e) provide a more tailor-made purchasing experience

When you place an order, we may ask you for certain information and you may submit personal data to (for example your name, phone number, postal address, email address, contact and bank/credit card details). By making an order and submitting your data you agree to this use

We may use technology to track the patterns of behaviour of visitors to our site. This can include using a “cookie” which would be stored on your browser. You can usually modify your browser to prevent this happening. The information collected in this way can be used to identify you unless you modify your browser settings

If you have any questions about this privacy policy, please email